Privacy Policy

Last updated: July 13, 2026

SignalSync ("we", "us") provides a tool that connects your Facebook advertising assets so we can read advertising performance on your behalf. This policy explains what we collect, how we use it, and how you can remove it.

Who we are

SignalSync is an independent software service ("we"). You can reach us at [email protected].

Information we collect

When you connect your Facebook account, we receive and store:

• Your Facebook business ID and business name.
• The Facebook user ID and name of the person who authorizes the connection.
• Your ad account IDs, names, and currency.
• Your pixel / dataset IDs and names.
• An access token that we generate to act on your behalf (stored encrypted).
• Advertising performance metrics we read on your instruction (for example spend, ad set name, ad name).

We do not collect passwords, and we do not receive your Facebook login credentials.

How we use it

• To read advertising performance and present it in your reporting.

We act as a data processor on your instructions. We do not use your data for any purpose other than providing the service described above.

Storage and security

Access tokens are encrypted at rest and access is restricted. We never display tokens in the product and never share them with third parties.

Sharing

We do not sell your data. The only third party we exchange data with is Meta (the Facebook Graph API), which is required to provide the service.

Retention, revocation and deletion

You can revoke SignalSync at any time in Meta Business Settings → Business Integrations, which invalidates our token immediately. To have your stored records erased, follow the steps on our Data Deletion page. We delete the associated connection record, tokens and asset data within 30 days of a request.

Changes

We may update this policy; material changes will be reflected by the date above.

Contact

Questions: [email protected].